Europe: 7-30 days
U.K: 7-30 days
U.S.A: 7-30 days
All orders that are placed on our store after the 30th of November may not be delivered before Christmas. But we will do our very best to make sure all orders are delivered as quickly as possibly.
Due to the current situation with COVID-19 we are experiencing longer then normal shipping times. Please be patient while we process your orders. We appreciate your business and are doing our best to keep up with order fulfillments.
Q: Why is my tracking URL not working?
A: If you find that your tracking URL is not working but you received a tracking number please try copying your tracking number and pasting it into the following tracking website. http://www.stone3pl.com/
Q: Where is my order?
A: Please check your tracking number with the above URL if you have already received one. Please note our notice on COVID-19 above. If you have not received your tracking number in a unreasonable amount of time you may contact us at firstname.lastname@example.org.
Q: I received my tracking number and checked it in the following URL http://www.stone3pl.com/ but it has not been updated in a significant amount of time, what do I do?
A: If you have received your tracking number and entered it into the following website http://www.stone3pl.com/ but have not seen an update in a long time please contact us at email@example.com.